Position Summary:
Under the direct supervision of the Billing Supervisor performs a variety of administrative functions to achieve departmental objectives and the company’s overall goals.
Primary Responsibilities:
- Review and accurately process enrollment applications, terminations, and changes based on policy limitations, requesting Evidence of Insurability where required.
- Monthly preparation of accurate and timely premium statements for groups based on the applicable insurance coverages.
- Timely reconcile the premium payments received from groups and accurately input data into designated software program(s).
- Respond to internal and external customer inquiries (phone calls and emails) timely, professionally and courteously.
- Verification of eligibility and coverage/premium data for carriers on claims received.
- Annually update census data on all assigned groups.
- Meet multiple schedule deadlines on time.
- Organize workload for efficient time-management.
- Perform various clerical and other duties as assigned.
Minimum Requirements:
- College degree with emphasis in math/accounting coursework is desired.
- Two (2) years of professional experience in an enrollment/premium billing department in an insurance environment is a plus, but not required.
- Knowledge of commonly used concepts, practices, and procedures within the insurance industry is desired.
- Must be able to work in a fast-paced environment with demonstrated ability to prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
- Ability to meet deadlines.
- Must be proficient in MS Office products (Word, Excel), data entry and have an aptitude to learn new programs.
- Must be well organized and detail oriented.
- Must have good command of the English language, oral and written.
- Must have a high level of interpersonal skills, and the ability to demonstrate poise, tact and diplomacy.
- Ability to work independently and within a team environment.
- Ability to perform duties with minimal direction.
- Consistent daily attendance and the ability to work overtime occasionally at last minute.
Normal Working Hours and Days:
Monday through Friday; 8:00 a.m. to 5:00 p.m. (or as mutually agreed to by the parties); 1 hour lunch; overtime as required.
Physical Requirements:
- Position is primarily sedentary in nature with relatively equal amounts of sitting, standing, and walking.
- Infrequent light physical effort may be required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.
National Insurance Services of Wisconsin, Inc. is an Equal Opportunity Employer.
There are two ways to apply for a position with NIS, by email or mail.
- Email: Please send an email to Human Resources with your resume and cover letter as attachments (.doc, .docx, or .pdf preferred). In the subject line of your email, please list the job title you are applying for.
- Mail: You can submit your resume and cover letter through regular mail to our corporate office address: ATTN: Human Resources National Insurance Services, 300 North Corporate Drive, Suite 300, Brookfield, WI 53045